Testimonials

Susan and Terry helped us sell our home in Santa Fe and purchase a new one. In particular the purchase was a complicated transaction which required negotiating with a corporation who held the property. Susan and Terry are very knowledgeable, highly responsive and capable. In times of difficulty in the negotiations, they both were highly effective in working through challenges. I highly recommend you working with either or both of them! Gayle Mills, San Francisco, CA

Susan Munroe and Terry Smith are the consummate professionals. They have represented us in two transactions, once as the buyers and once as the sellers. In both, they were thorough, conscientious and highly ethical. They have the best interest of their client at heart. With their knowledge of Santa Fe property and their dedication to all aspects of the role of realtor, they made the process of buying and selling manageable. Both buying and selling can be extremely stressful, they made the process easier by attending to every aspect, down to the smallest detail. I do not hesitate to highly recommend them both. They are truly the BEST realtors I have ever encountered. Jenna Kloeppl, Santa Fe, NM

Susan and Terry did an excellent job of working with us to find and purchase our home. As out-of-town buyers, we relied on their expertise and knowledge of Santa Fe. First, Susan did a great job of listening to our feedback while viewing properties and helped find just what we were looking for in the limited time we had to view properties. They attended to details and did “leg work” for us since we were living out of the country at the time of our purchase. They were flexible and adjusted to our time zone and distance issues to make sure our purchase went smoothly. Efficient and effective are the descriptors for their services. We highly recommend working with Susan and Terry especially if you are an out-of-town buyer. Susan Heffron, Sidney, AU

Terry and Susan were very easy to work with and very helpful during this process. They made buying our home stress free and always kept us up to date on where we stood in the process. I would highly recommend Terry and Susan to any one looking to buy or sell. Awesome people, very knowledgeable and reliable when it came to buying our home with the rules in place for buying. Julie Weinberg, Santa Fe, NM

Susan and Terry helped us find the right home (our first home purchase) when we had a lot of tricky, and at times, conflicting, requirements! They were patient and also really helpful at walking us through the process, making sure we had the information we needed, and answering all of our questions. We were impressed that he previewed the homes before showing them to us– loved that he went the extra mile! . Overall a great experience and we hope to work with them again! Aja Marsh, Brooklyn, NY

House hunting can be difficult under the best of circumstances. I can personally vouch for Susan and Terry helping the whole process be as stress-free as possible. They’re literally there for you when you need them. And they don’t vanish after you move in. Linda Osborne, Santa Fe, NM

Most recently I asked Susan and Terry to list my Santa Fe home for sale. They helped me in detail at every step, and we had a full price offer within three weeks that closed soon after. The buyers live outside of the United States. Communications were difficult because of the distance. I needed Susan’s and Terry’s help identifying contractors and others who could help with repairs and touch-ups. One or the other came to the house to assist with anything I needed, including making sure all windows were washed when I was out of town. It all worked beautifully. The buyers are happy and so am I. Cheryl Charles, Westminster, VT

Susan and Terry are very professional and always place the interest of their client’s first. They provided outstanding service, and responded promptly to our communications. The also provided excellent service in helping us find a new residence. Top notch all the way. Randy & Ceil Jones, Edmonds, WA

I got Terry’s email last night letting us know that he adjusted the heat in our home to protect us from frozen pipes due to the extreme weather in Santa Fe. I know I’ve said it before, but I need to say it again…you are both simply wonderful. I can’t express how very grateful we are to you and Terry for all of your help and continued support with our home purchase. We are very anxious to get to Santa Fe and are literally counting the days until we can be there permanently.Bonnie Modelo, Gallatin, TN

Susan Munroe recommended a realtor in the Chicago area to assist me with the sale of my home in that area…. I loved my “new” realtor who was knowledgeable, vibrant, and hardworking. She had two offers for me one week after listing. WOW. Susan answered all my questions, and followed the sale to closure. Many thanks. Francie Richards, Santa Fe

I looked at least 50 houses without finding anything I vaguely liked before someone suggested I get in touch with Susan. With her good humor and smarts, Susan figured out what I was interested in and found me the perfect place – and we’ve been friends ever since. Andrea Meditch,Washington, DC

The best thing about working with Susan is that she LISTENS to her clients. When my husband sent me to search for land in Santa Fe, I described what we wanted and she took me to several incredible properties that were exactly what I had described. She also showed those properties to me in all areas around the city and informed me of the pros and cons of living in each area. Since we were from the East Coast, this was an invaluable lesson which allowed us to make an informed decision on where we wanted to be. It’s great to deal with a realtor who shows you what YOU want rather than what THEY WANT to sell. Thank you, Susan, for leading us to our dream property!
Mary Ellen McMorrow, Chads Ford, PA

We can’t thank you both enough for your terrific help in finding just the right house for us Santa Fe’s historic core that was both beautiful and affordable. From start to finish–and even well past the closing–you gave us unfailingly wise and generous insights and you’re still bringing us great advice on community resources. It was the best real estate experience we have ever had. Thank you! Dick and Julia Moe, Washington, DC

We have had the pleasure of using Terry and Susan for both buying and selling a house in Santa Fe with great results. Their knowledge of the market was only surpassed by their commitment to their clients. Literally, every attention to detail was taken and we knew we were in the best possible hands. Truly, they always had our backs. Rob Sckalor and Leslie Maxwell, St. Thomas

We listed our home with Susan and Terry. Terry and Susan went above and beyond anything we could have possibly expected real estate professionals to do on our behalf, including helping us to deal with third party contractors to effect some essential repairs! During this process Susan and Terry have become friends. We readily recommend them to anyone wishing to buy or sell a home in Santa Fe. John M. Yoeckel, Oklahoma City

After four transactions in a little more than two years, we can say without hesitation, that you have made both the buying and selling of real estate a smooth and totally rewarding experience. Your thoroughly professional and resourceful approach has made each transaction a pleasure. David Frank & Kazukuni Sugiyama, Santa Fe, New York, Tokyo

After several false starts with other realtors, Susan really listened and heard what kind of home we were looking for in a new market, climate and lifestyle. As long distance clients, she used our time efficiently when we were in the area and provided lots of insider tips! All the details for inspection and closing went smoothly making our move-in an even greater joy. Polly & Terrence Jones, Reston, VA

Susan and Terry did a really superb job for me in marketing and selling my Santa Fe home in record time – with multiple offers. Their total dedication, hard work and enthusiasm coupled with their upbeat personalities and creative ideas made the experience of working with them a truly joyful one for me. I unqualifiedly recommend them to prospective sellers and buyers alike. They are great realtors. Joe Novak, Rancho Mirage, CA

They found me the perfect house which made me know that they had listened to every word I said and they understood my needs. Brooke Dulaney, Buyer, Santa Fe

Susan and Terry got us more money than we were asking for our house. Without their persistence and knowledge, we would never have been able to bring our sale to fruition. What consummate professionals. Douglas Lee & Wilton Wiggins, Santa Fe

I chose Susan and Terry to sell my house because of their professionalism, extensive knowledge and wonderful gut instincts. I would highly recommend them to anyone who wants to do real estate right. Patrice LeBovit, Mountainair, NM

Please accept our most heartfelt thanks for all the work that you did beyond the usual done by your colleagues. You are remarkable. It was great working with you.
Drs. Thomas & Janet Arrowsmith-Lowe, Ruidoso, NM

We want to reiterate our appreciation of all you did for us—your work, patience, supportiveness. You are quite simply, inspiring. Taura Costidis and David Counsell, Santa Fe

Thank you for all that you did to get us to and over the finish line with our house. You made it all seem do-able, and not crazy, and even fun. You kept us on track and always kept your eye on our ultimate goal — a home in Santa Fe. Dina Michels & Peter Engel, Washington, DC

Susan and Terry quickly identified our needs in retirement relocation and dedicated their time – and their experience – to help quickly find a short list of ideal properties. While they used our search time effectively, they also made it an enjoyable learning experience. Susan and Terry were ever clear — and consistent — in their communications, willing to devote time, and able to explain the local procedures and requirements. They greatly facilitated our move, and they have earned our trust and admiration. Jim & Ann Jenkins, Santa Fe

Terry and Susan were extremely effective with a challenging seller to represent and very tight deadlines to meet in this transaction. Mitch Stanfield, Arlington, VA

Munroe/Smith is a great team! Dwight Strong, Santa Fe

I would recommend Susan and Terry without hesitation. Good listeners and good sense about matching customer’s “wish list” with appropriate properties in the marketplace. Emily Brownold, Washington, DC

Terry Smith and Susan Munroe were the absolute best! They went above and beyond, explaining everything in clear and simple terms. Buying a home long-distance isn’t easy. They made it a pleasure! Alicia Smith, Washington, DC